It’s gonna be a late night with Verizon

There’s gonna be a Verizon party at my house tonight. Here’s the scoop.  The neighbors I’ve spoken to, and the discussion posted online, prepared me for one possibility. I didn’t expect the troubles. To prep, we cleaned up the basement in various spaces, I took a vacation day, and dropped off the kids early to school

Here’s what I expected:  The 8am on-time arrival of a Verizon technician.  I expected the tech to be here for approximately 6 hours, considering that we only have one TV and one PC to hook up.  Done by 2pm, I could take my daughter to her 15-month well-child visit @ the pediatrician.

Here’s what I got:  The tech never showed up at 8am.  I called around 9am, and received a new (“updated”) expected arrival time of 12pm.  Um, 4-8 hours of install means you are eating dinner with us?  The tech finally showed up at 1pm, and started to work. 

About 3 hours later, he shows me that the central box in the yard that has the connections for our entire row of townhouses is filled with rainwater, and that’s why my neighbor is having issues, and why I won’t be working. 

Uh huh. Riiiiiiiiight. 

The latest update is that they have called back some guys from North Brunswick to do some emergency work, and may be here working outside and in my house even after 8pm. 

I’m glad I haven’t cancelled my cable service.  This should be interesting.  More later.

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